Home » Derailment in East Palestine, OH

Derailment in East Palestine, OH

Last Updated on February 27, 2023 at 10:05am

Norfolk Southern continues to work in the East Palestine community along local, state, and federal officials. The NTSB will be the lead agency for providing updates on the incident.

We have established a Family Assistance Center to address the needs of the community and support those directly impacted. For more information about the Family Assistance Center, Operation Return Home, or other questions about the derailment and continued efforts within the community, please click here.

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We’re Here to Help

For questions, please contact the appropriate Norfolk Southern representative listed below:

NS Assistance Center:
800-230-7049 (24hr)

Norfolk Southern Police Emergency:
800-453-2530

Media Contact:
[email protected]

All Latest News Updates

See below for recent updates from East Palestine.

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  • Norfolk Southern Supports East Palestine Region with Grants

    Last Updated on December 18, 2024 at 9:44am In 2024, Norfolk Southern distributed over $300,000 to organizations throughout Eastern Ohio and Western Pennsylvania as part of its Safety First and Thriving Communities grant programs. The grant programs support local organizations dedicated to fostering safe, sustainable operations, workforce development, and resilient communities across Norfolk Southern’s 22-state…

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  • East Palestine Field Office Finalized

    Last Updated on October 8, 2024 at 4:36pm Last week, the Norfolk Southern Field Office in downtown East Palestine was officially completed with the addition of the NS sign.  The field office (248 N. Market Street), which is home to the Family Assistance Center, remains open to community members Monday – Friday from 9:00 a.m.…

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  • Village Council approves Phase 2 of Park Renovations

    Last Updated on September 4, 2024 at 4:58pm The Morning Journal published a story about the East Palestine Village Council’s approval of Phase 2 of East Palestine City Park renovations.  During a Village Council meeting Aug. 26, council members reviewed final conceptual plans for phase 2 which includes the new pool and aquatic center. The…

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