Making it Right
We follow through on our commitments – to East Palestine, to the surrounding communities, to our employees, and to ourselves. We have completed site restoration activities and continue our mission of delivering a stronger future for the area.

Dedication & Diligence
Norfolk Southern and our contractors have worked under the regulatory oversight of local, state and federal agencies with a focus on restoring the derailment site and surrounding area to its pre-derailment condition or better. In September 2025, onsite restoration work was completed. Routine monitoring under regulatory oversight is ongoing and continues to show the environment around the site is safe.
Site Restoration: Complete
Restoration of the derailment area is complete. Here’s what was accomplished and what comes next.
Soil
COMPLETE
Impacted soil has been removed from the site
WHAT’S NEXT
No additional activities planned
Waterways
COMPLETE
All affected waterways have been restored
WHAT’S NEXT
Periodic sampling and monitoring for 10 years
Groundwater
COMPLETE
Groundwater and drinking water monitoring network installed – No impacts to community drinking water or private wells
WHAT’S NEXT
$15M fund established for 10 years of continued monitoring


Restoring a thriving community
We are investing in the citizens, businesses, and life of the East Palestine community and surrounding areas.

$135M+ in Community Support
We’re helping families, businesses, and the community move forward — together.

11,800+ FAC Visits
Each visit represents a family supported by our assistance center since 2023.

$600 Million Settlement Fund
For more information on the latest with the settlement:
Our commitment to you
We are committed to the ongoing partnership with the Village of East Palestine and helping this community thrive.

Federal & State Oversight
The completed work was done under direct supervision of federal, state, and local officials, ensuring comprehensive accountability.
Economic Recovery
Supporting local businesses and economic development to help the community rebuild stronger than before.
Long-term Health Monitoring
Funding a medical monitoring program to ensure health, safety, and peace of mind.
Long-term Environmental Monitoring
Performing ongoing environmental testing with oversight from regulatory agencies, including surface and drinking water.
Responding to Community Needs
$25M
provided to Community Health Program offering medical exams and mental health services for the community and first responders for up to 20 years
$22.8M
direct assistance to local families
$9M
direct first responder support
$5M
to protect area drinking water with state-of-the-art technology
62 Million
real-time air monitoring data points collected
+$2M
to establish the State of Ohio medical facility in East Palestine and reimburse the state directly for care
$6.9M
to improve local waterways through a local waterway improvement plan
What’s Next
After the East Palestine derailment, we made a promise to the community to restore the area to its pre-derailment condition. Through years of work, we’ve held true to that pledge, and it remains our guiding principle in the monitoring phase of recovery work.
Water Monitoring
- Surface water and groundwater sampling for Derailment-Associated Materials to continue for 10 years under the supervision of the Ohio/US EPA
- Ten years of well drinking water monitoring covered by a $15 million fund established by Norfolk Southern
- Monitoring will be performed by the Columbiana County Health District and the Pennsylvania Department of Environmental Protection
Health Monitoring
- Community Health Program established to provide up to 20 years of medical exams and mental health services for local residents and first responders
- Municipal drinking water upgrades completed in 2024, including the installation of a new carbon filtration system and state-of-the-art technology
- State of Ohio Medical Center established in East Palestine to serve area residents
Regulatory Oversight
- Centers for Disease Control and Prevention (CDC)
- Columbiana County General Health District
- Federal Emergency Management Agency (FEMA)
- Federal Railroad Administration (FRA)
- National Transportation Safety Board (NTSB)
- Ohio Department of Health (ODH)
- Ohio Department of Natural Resources (ODNR)
- Ohio Environmental Protection Agency (Ohio EPA)
- Pennsylvania Department of Environmental Protection (PADEP)
- United States Department of the Interior (DOI)
- United States Environmental Protection Agency (USEPA)
- United States Fish and Wildlife Service (USFWS)
News & Updates
Stay informed about our ongoing progress and community developments
Norfolk Southern, State of Ohio, Village of East Palestine, Youngstown State University Partner to Secure Long-Term Success of East Palestine First Responders Training Center
Plan made possible through engagement across Trump-Vance Administration and Ohio federal and state leaders EAST PALESTINE, OH, Nov. 21, 2025 – In…
Site Update: 11/21/25
New Pickleball and Tennis Courts Now Open at East Palestine Park
The Morning Journal published a story highlighting major progress in the $25 million East Palestine Park project, including the opening…
Village of East Palestine, Norfolk Southern Announce Settlement of All Claims by Village Arising from Derailment
East Palestine, Ohio – The Village of East Palestine and Norfolk Southern Corporation are pleased to announce that they have…
We’re Here to Help
If you have questions or need support, please reach out anytime:
Contact Information
Norfolk Southern Police Emergency
Family Assistance Center (FAC)
Monday – Friday: 9 a.m. – 5 p.m.
Saturday, Sunday: Closed
Media Contact
Helpful links for more information and resources:
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