Dedication & Diligence

Norfolk Southern and our contractors have worked under the regulatory oversight of local, state and federal agencies with a focus on restoring the derailment site and surrounding area to its pre-derailment condition or better. In September 2025, onsite restoration work was completed. Routine monitoring under regulatory oversight is ongoing and continues to show the environment around the site is safe.

Restoring a thriving community

We are investing in the citizens, businesses, and life of the East Palestine community and surrounding areas.

We’re helping families, businesses, and the community move forward — together.

Each visit represents a family supported by our assistance center since 2023.

For more information on the latest with the settlement:

Our commitment to you


We are committed to the ongoing partnership with the Village of East Palestine and helping this community thrive.

The completed work was done under direct supervision of federal, state, and local officials, ensuring comprehensive accountability.

Supporting local businesses and economic development to help the community rebuild stronger than before.

Funding a medical monitoring program to ensure health, safety, and peace of mind.

Performing ongoing environmental testing with oversight from regulatory agencies, including surface and drinking water.

provided to Community Health Program offering medical exams and mental health services for the community and first responders for up to 20 years

direct assistance to local families

direct first responder support

to protect area drinking water with state-of-the-art technology

to establish the State of Ohio medical facility in East Palestine and reimburse the state directly for care

to improve local waterways through a local waterway improvement plan

After the East Palestine derailment, we made a promise to the community to restore the area to its pre-derailment condition. Through years of work, we’ve held true to that pledge, and it remains our guiding principle in the monitoring phase of recovery work.

  • Surface water and groundwater sampling for Derailment-Associated Materials to continue for 10 years under the supervision of the Ohio/US EPA
  • Ten years of well drinking water monitoring covered by a $15 million fund established by Norfolk Southern
  • Monitoring will be performed by the Columbiana County Health District and the Pennsylvania Department of Environmental Protection
  • Community Health Program established to provide up to 20 years of medical exams and mental health services for local residents and first responders
  • Municipal drinking water upgrades completed in 2024, including the installation of a new carbon filtration system and state-of-the-art technology
  • State of Ohio Medical Center established in East Palestine to serve area residents
  • Centers for Disease Control and Prevention (CDC)
  • Columbiana County General Health District
  • Federal Emergency Management Agency (FEMA)
  • Federal Railroad Administration (FRA)
  • National Transportation Safety Board (NTSB)
  • Ohio Department of Health (ODH)
  • Ohio Department of Natural Resources (ODNR)
  • Ohio Environmental Protection Agency (Ohio EPA)
  • Pennsylvania Department of Environmental Protection (PADEP)
  • United States Department of the Interior (DOI)
  • United States Environmental Protection Agency (USEPA)
  • United States Fish and Wildlife Service (USFWS)

We’re Here to Help

If you have questions or need support, please reach out anytime:

Helpful links for more information and resources: