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NS Field Office officially opens in East Palestine

Last Updated on April 30, 2024 at 10:24am

The Morning Journal published a story about the official opening of Norfolk Southern’s Field Office in East Palestine. 

“In the weeks that followed last year’s train derailment in East Palestine, Norfolk Southern CEO Alan Shaw made a promise to the village and surrounding communities. Admittedly, he couldn’t undo the events of Feb. 3, 2023, but he could use the railroad’s resources to help East Palestine recover and see that recovery to end…On Monday, that promise was kept when the Norfolk Southern Field Office opened its doors at 248 N. Market St.”

The field office is now the permanent home of the Norfolk Southern Family Assistance Center (FAC).

Read more in the story linked below.

Read full story from Morning Journal
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For questions, please contact the appropriate Norfolk Southern representative listed below:

NS Assistance Center:
800-230-7049 (24hr)

Norfolk Southern Police Emergency:
800-453-2530

Media Contact:
[email protected]

All Latest News Updates

See below for recent updates from East Palestine.

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