Last Updated on February 27, 2023 at 10:05am
Now that the evacuation order has been lifted, Norfolk Southern is working with local, state, and federal partners to provide assistance to East Palestine residents as they return home.
Norfolk Southern will continue to keep the Family Assistance Center open, with hours from 10 a.m. to 8 p.m. Residents can also check here for information on voluntary in-home air monitoring.
For questions, please contact the appropriate Norfolk Southern representative listed below:
NS Assistance Center:
800-230-7049 (24hr)
Norfolk Southern Police Emergency:
800-453-2530
Media Contact:
[email protected]
See below for recent updates from East Palestine.
Last Updated on December 5, 2023 at 4:24pm With the most intensive remediation work complete, focus turns to long-term initiatives. ATLANTA, December 5, 2023 – Norfolk Southern Corporation (NYSE: NSC) announced Tuesday the next phase of community assistance in East Palestine and the surrounding areas in Ohio and Pennsylvania. In October, the company completed the…
Last Updated on December 2, 2023 at 1:14pm Norfolk Southern helped to convene an economic development roundtable at the American Legion Hall in East Palestine on Thursday, bringing together village leaders and local and state officials, as well as Federal Emergency Management Agency (FEMA) Recovery Coordinator Jim McPherson and Norfolk Southern CEO Alan Shaw for…
Last Updated on December 2, 2023 at 11:19am Jeremy Vranesevich, a Norfolk Southern craft employee who lives in East Palestine, took on a special role as a community liaison in February 2023. Over the following months, Jeremy found ways both small and big to help support his community. Now, he’s transitioning to a new role…