Home » Norfolk Southern furthers East Palestine engagement with new field office

Norfolk Southern furthers East Palestine engagement with new field office

Last Updated on August 8, 2023 at 5:04pm

ATLANTA, August 8, 2023 – Norfolk Southern Corporation (NYSE: NSC) announced Tuesday that it has purchased property for a new, permanent field office in East Palestine. Located at 248 North Market Street, the new location will house Norfolk Southern functions in East Palestine for the long term.

Among the areas the office will support will include community engagement and operational functions. Since the February derailment, the company has leased space from Centenary United Methodist Church to accommodate its various teams. Eventually, the Family Assistance Center located at Rebecca Place in East Palestine will relocate to this permanent field office, but for the short term, the Family Assistance Center will remain at its current location.

“We’ve pledged our long-term commitment to East Palestine and this permanent field office is a physical symbol of that pledge,” said Alan H. Shaw, President and CEO of Norfolk Southern. “For the past six months, we’ve been leasing space at the Centenary United Methodist Church. The church has been a home away from home for hundreds of Norfolk Southern employees and contractors, and the congregation’s warmth and willingness to open their doors to us will never be forgotten.”

Building renovations will begin this fall. Among the work will be updating the exterior with a brick façade to better match the aesthetic of the downtown district of East Palestine.

“This permanent location is a testament to Norfolk Southern’s dedication to working hand-in-hand with the residents of East Palestine,” Stacey Mansfield, Director of Community Affairs at Norfolk Southern. “Our team looks forward to serving the community through our new field office and establishing a home for the long term.”

The new office is located just across the street from the company’s historic train depot, which Norfolk Southern is donating to the East Palestine community after completing exterior renovations. The depot renovations will stabilize and revitalize the structure, leaving the interior a blank slate for the East Palestine community to determine its use.

To date, Norfolk Southern has committed $68 million to East Palestine and the surrounding communities. Learn more at: NSMakingitRight.com.   


About Norfolk Southern

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid approximately 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

Media Inquiries:

Media Relations

Latest News Updates

We’re Here to Help

All Latest News Updates

See below for recent updates from East Palestine.

  • Norfolk Southern announces next phase of East Palestine assistance program

    Last Updated on December 5, 2023 at 4:24pm With the most intensive remediation work complete, focus turns to long-term initiatives. ATLANTA, December 5, 2023 – Norfolk Southern Corporation (NYSE: NSC) announced Tuesday the next phase of community assistance in East Palestine and the surrounding areas in Ohio and Pennsylvania. In October, the company completed the…

    Read More »

  • East Palestine Economic Roundtable Looks to Spark Economic Recovery in Village

    Last Updated on December 2, 2023 at 1:14pm Norfolk Southern helped to convene an economic development roundtable at the American Legion Hall in East Palestine on Thursday, bringing together village leaders and local and state officials, as well as Federal Emergency Management Agency (FEMA) Recovery Coordinator Jim McPherson and Norfolk Southern CEO Alan Shaw for…

    Read More »

  • A Norfolk Southern employee’s commitment to home

    Last Updated on December 2, 2023 at 11:19am Jeremy Vranesevich, a Norfolk Southern craft employee who lives in East Palestine, took on a special role as a community liaison in February 2023. Over the following months, Jeremy found ways both small and big to help support his community. Now, he’s transitioning to a new role…

    Read More »