News Updates Category:
Community Updates
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Assistance available to East Palestine residents returning home
Now that the evacuation order has been lifted, Norfolk Southern is working with local, state, and federal partners to provide assistance to East Palestine residents as they return home. Norfolk Southern will continue to keep the Family Assistance Center open, with hours from 10 a.m. to 8 p.m. Residents can also check here for information on voluntary…
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Derailment Update – February 7, 2023 @ 2:30 PM
Early this morning, Norfolk Southern and its contractors began clearing the site of derailed cars and continuing environmental remediation efforts. As of this afternoon, several cars have been cleared from the wreckage, and our team is continuing to clear the site. The National Transportation Safety Board will inspect the cars at a staging area, and…
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Controlled breach update
The controlled breach of several rail cars has been completed successfully under the supervision of experts and first responders. Some of the material is now burning off consistent with expectations from the earlier models, and is expected to drain for a short number of hours. We have been, and will continue, monitoring air quality with…
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Incident update
Norfolk Southern team members are on scene, and will be assisted by multiple derailment and environmental contractors. In addition to working closely with first responders, we are coordinating with federal, state and local agencies. The NTSB will be the lead agency for providing updates on the incident. We have established a Family Assistance Center to address…
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Controlled release planned
On Sunday afternoon, during the monitoring of the derailed cars, it was found that the pressure relief devices on some of the cars had stopped working. If not addressed, it could result in a catastrophic failure of the cars. In coordination among all agencies and stakeholders, we have put together a plan to manually vent the…
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Derailment in East Palestine, OH
Norfolk Southern continues to work in the East Palestine community along local, state, and federal officials. The NTSB will be the lead agency for providing updates on the incident. We have established a Family Assistance Center to address the needs of the community and support those directly impacted. For more information about the Family Assistance…
Frequently Asked Questions
View Frequently Asked Questions and other important information for the East Palestine community.